ORDER INFO
General
- At the completion of an online order, your credit card will not be charged, charges will be applied on the date of shipment
- Backordered items will be determined during order processing; these items will only be shipped upon approval by the customer.
- Most orders are sent via USPS Priority mail.
- We accept Visa, Discover, American Express and MasterCard payments.
- Most orders are processed within 2-3 business days. There will be exceptions during busy seasons and holiday time.
- The best time to place a phone order is between 10am and 4pm Monday-Friday (EST) Eastern Standard time, at 404-653-0091 or send us a fax order at 404-653-0195.
- Orders can also be placed in person at our permanent showroom at the Atlanta Apparel Mart.
- See the CONTACT US page for a complete list of address, phone and email information.
Requirements
- Each order must have a minimum amount of $100.
Claims and returns
- Defective merchandise must be reported to us within 7 days of the date of the invoice and returned upon approval.
- We will also exchange any defective items if we are notified of damage within 7 days of the receipt of goods.
- Failure to accept delivery of an order will result in a restocking fee of 20%
- Unauthorized return of resalable merchandise will result in a restocking fee of 20%.
Cancellation and refunds
- All sales are final, no refunds will be given.
- Cancellation of your order after 24 hours from the time of submitting the order will result in a restocking fee of 20%.
|